GENERAL CONDITIONS OF SALE, in force from 01/11/2020
Premise
This information is provided for the site "www. ingrossounghie.com" (Site) owned by SK SRLS, with headquarters in Via Oslavia 17/3 - Milan 20134, registered in the Chamber of Commerce of REA MI-2504517, with VAT no. VAT no. 10043650968, share capital of € 10,000.00 fully paid up (Seller).
Art. 1. Scope of application
1.1 Any sale on the Site constitutes a distance contract governed by Legislative Decree 9 April 2003, n. 70, containing the regulation of electronic commerce.
1.2 The General Conditions of Sale apply to all sales made by the Seller on the Site. The terms indicated are to be understood as working days, therefore excluding Saturdays, Sundays and national holidays.
1.3 The General Conditions of Sale can be modified at any time. Any changes and / or new conditions will be in force from the moment of their publication on the Site. You are therefore invited to regularly access the Site and to consult, before making any purchase, the most updated version of the General Conditions of Sale.
1.4 The applicable General Conditions of Sale are those in force on the date the purchase order is sent.
1.5 These General Conditions of Sale do not regulate the sale of products and / or services by parties other than the Seller who may be present on the Site through links, banners or other hypertext links. Before carrying out commercial transactions with these subjects, it is necessary to check their conditions of sale. The Seller is not responsible for the provision of services and / or for the sale of products by such parties. On the websites accessible through these links, the Seller does not carry out any checks and / or monitoring. The Seller is therefore not responsible for the contents of these sites or for any errors and / or omissions and / or violations of the law by them.
1.6 You are required to carefully read these General Conditions of Sale as well as all other information that the Seller provides on the Site.
1.7 The forwarding of the purchase order constitutes acceptance of these General Conditions of Sale.
Art. 2. Purchases on the Site
2.1 The purchase on the Site
can take place after registering on the Site
it is allowed to users who hold the quality of professionals. Pursuant to art. 3, paragraph I, lett. c) of the Consumer Code, the natural or legal person acting in the exercise of his / her business, commercial, craft or professional activity, or an intermediary, holds the quality of professional.
2.2 The Seller reserves the right to refuse or cancel orders that come from:
by a user with whom the Seller has an ongoing legal dispute
by a user who has previously violated the General Conditions of Sale
by a user who has released false, incomplete or in any case inaccurate identification data or who has not promptly sent the documents requested by the Seller to the Seller or who has sent invalid documents
Art. 3. Registration on the Site
3.1 To register on the Site, you must fill out the appropriate form, entering the following data:
first name
surname
password
phone
3.2 You undertake to immediately inform the Seller in the event that you suspect or become aware of an improper use or undue disclosure of your login credentials to the Site.
3.3 The user registered on the Site guarantees that the personal information provided by him is complete and truthful and undertakes to hold the Seller harmless and indemnified from any damage, compensation obligation and / or sanction deriving from and / or in any way connected to the violation by the user of the rules on registration on the Site or on the conservation of registration credentials and / or the provision of false, incomplete or otherwise inaccurate personal data, without prejudice to the right of the Seller to disable the user's account.
Art. 4. Information aimed at the conclusion of the contract
4.1 In accordance with the Legislative Decree 9 April 2003, n. 70 containing provisions on electronic commerce, the Seller informs you that:
to conclude a purchase contract on the Site, you must fill out an order form in electronic format and send it to the Seller, electronically, following the instructions that will appear on the Site from time to time
the contract is concluded when the order form reaches the Seller's server
once the order form has been received, the Seller will send you the order confirmation to the e-mail address indicated containing:
information relating to the characteristics of the purchase
the indication of the price
the indication of the payment method used
an indication of the delivery costs
the indication of the delivery deadline
an indication of delivery costs and any additional costs.
Art. 5. Information sheet
5.1 Each product is accompanied by an information page that illustrates its main characteristics (Information Sheet).
It should be noted that products bearing the indication '' For professional use only '' or '' Professional use '' are not intended for the final consumer and must be used with the help of a qualified person. the SITE declines all responsibility in case of transfer or improper use of the same.
The images and descriptions on the Site reproduce the characteristics of the Products as closely as possible. The colors of the Products, however, may differ from the real ones due to the settings of the computer systems or computers used by you for their display. Furthermore, the images of the Product in the Information Sheet may differ in size or in relation to any accessory products. These images must therefore be intended as indicative and with the tolerances of use.
Art. 6. Prices
6.1 All the prices of the Products published on the Site do not include the Value Added Tax.
6.2 The Seller reserves the right to change the price of the Products, at any time, without notice, it being understood that the price charged to you will be that indicated on the Site at the time the order is placed and that any variations (increasing or decreasing) subsequent to the transmission of the same.
6.3 Shipping costs, if any, are expressly and separately indicated in the order form, before the user proceeds with the transmission of the same.
Art. 7. Purchase orders
7.1 The Seller will ship the Products only after receiving confirmation of the payment authorization or after the Total Amount Due has been credited. The ownership of the Products will be transferred to you at the time of shipment, to be understood as the moment of delivery of the Product to the carrier. The risk of loss or damage to the Products, for reasons not attributable to the Seller, on the other hand, will be transferred to you when you, or a third party designated by you and other than the carrier, materially comes into possession of the Products.
The Service you have chosen will be carried out only after payment of the Total Amount Due. The Seller reserves the right not to provide the service if, after submitting your purchase order, it is ascertained that you have not paid all or part of the Total Amount Due.
7.2 The purchase contract is conditional on the non-payment of the Total Amount Due. Unless otherwise agreed in writing with you, the order will consequently be canceled.
7.3 In order to send a purchase order, it is necessary to read and approve these General Conditions of Sale by selecting the appropriate box on the purchase procedure pages. Failure to accept these General Conditions of Sale will make it impossible to make purchases on the Site.
Art. 8. Methods of payment
8.1 The following payment methods are allowed on the Site:
Payment card
PayPal
Cash on delivery
Bank transfer.
8.2 The Seller accepts the credit cards of the circuits:
VISA
MasterCard (Cirrus Maestro)
PostePay
American Express
CartaSì
Diners Club International
JBC
They are, in any case, indicated in the footer of each page of the Site.
On the Site you will have the possibility to authorize the storage of the payment card data entered and their reuse for the payment of subsequent purchases on the Site. You can revoke the authorization to reuse the payment card data for subsequent purchases by following the instructions on the Site.
The charge will be made only after (i) the details of your payment card used for the payment have been verified and (ii) the company issuing the payment card used by you has issued the debit authorization.
The confidential data of the payment card (card number, holder, expiration date, security code) are encrypted and transmitted directly to the payment manager without passing through the servers used by the Seller. The Seller therefore never has access to and does not store, even if you choose to store such data on the Site, the details of your payment card used to pay for the Products.
The charge will be made at the time of order transmission.
8.3 On the Site it is also possible to make purchases through the PayPal payment solution. If you choose PayPal as a means of payment, you will be redirected to the website www.paypal.it where you will make the payment according to the procedure provided and governed by PayPal and the terms and conditions of the contract agreed between the user and PayPal. The data entered on the PayPal site will be processed directly by the same and will not be transmitted or shared with the Seller. The Seller is therefore not able to know and does not store in any way the data of the payment card connected to your PayPal account or the data of any other payment instrument connected with this account.
In the case of payment by PayPal, the Total Amount Due will be debited by PayPal at the same time as the conclusion of the contract through the Site. In the event of termination of the purchase contract and in any other case of reimbursement, for any reason, the amount of the refund due to you will be credited to your PayPal account. The credit times on the payment instrument connected to this account depend exclusively on PayPal and the banking system. Once the credit order has been placed in favor of this account, the Seller cannot be held responsible for any delays or omissions in crediting the refund amount, to dispute which you must contact PayPal directly. Any type of refund to be made pursuant to these General Conditions of Sale will be credited to your PayPal account.
8.4 If you intend to choose cash on delivery as a means of payment, we inform you that an additional cost of € 5.00 will be applied to the entire shipment, or the different sum indicated from time to time on the Site. The method of payment by cash on delivery is limited to shipping with a total amount not exceeding € 3,000.00. In the hypothesis of choosing to pay by cash on delivery, at the time of delivery of the Products it is necessary to have the amount indicated in the purchase order in cash (not being the courier authorized to accept checks and not being able to give money in change): in default , the purchase contract will be considered terminated by law pursuant to and for the purposes of art. 1456 of the Italian Civil Code You will be notified of the termination of the contract and the consequent cancellation of the order. Any reimbursement to be made pursuant to these General Conditions of Sale will be arranged by bank transfer to the bank details communicated by you.
8.5 In the event that you choose bank transfer as a payment method, the Seller, once the order has been received, will notify you by email of the bank details and the deadline for making the transfer. The email may contain the request to send by email the receipt of the bank transfer or the confirmation of the transfer.
In the case of payment by bank transfer, the delivery times of the Product indicated in the Product Sheet and / or on the Site will start from the date of receipt of the transfer by the Seller and not from the date of transmission of the order, as is the case in where you choose other payment methods.
Unless otherwise agreed, the Services will be rendered only after receipt of the Total Amount Due by bank transfer.
Please indicate the following data in the purpose of the transfer:
the order reference number.
From sending the order you must arrange the payment within 5 working days. Failing that, the Seller reserves the right to cancel the order within the next 5 working days.
Art. 9. Right of withdrawal
9.1 Purchases on the Site are permitted only to those who hold the qualification of "professional" pursuant to the provisions of the Consumer Code. The right of withdrawal is excluded for professionals. Therefore, you do not enjoy this right, unless otherwise agreed with the Seller.
Art. 10. Legal Guarantee
You are entitled to the legal guarantee provided for by art. 1490 of the Italian Civil Code and ss. It provides that the Seller must ensure that the Product or Service sold is free from defects that make it unsuitable for the use for which it was purchased. In the event of defects, you can request a reduction in the purchase price or the termination of the contract. To obtain the remedy of the defect under warranty, you must report the defect within 8 days of discovery.
Art. 11. Conventional guarantee of the producer
11.1 The Products sold on the Site may, depending on their nature, be covered by a conventional guarantee issued by the manufacturer (Conventional Guarantee). You can only enforce this guarantee against the manufacturer. The duration, the extension, even territorial, the conditions and methods of use, the types of damage / defects covered and any limitations of the Conventional Warranty depend on the individual manufacturer. The Conventional Guarantee is voluntary in nature and does not replace, limit, prejudice or exclude the Legal Guarantee.
Art. 12. Applicable law and competent court; out-of-court settlement of disputes - Alternative Dispute Resolution / Online Dispute Resolution
12.1 The purchase contracts concluded through the Site are governed by Italian law.
12.2 For any cause deriving from the application and / or interpretation of these General Conditions of Sale, the Court where the Seller is based is mandatorily competent in accordance with the provisions of Article 1 above.
12.3 The user who resides in a member state of the European Union other than Italy, can also access, for any dispute relating to the application, execution and interpretation of these General Conditions of Sale, to the European procedure established for disputes of modest entity, by Regulation (EC) no. 861/2007 of the Council, of 11 July 2007, provided that the value of the dispute does not exceed, excluding interest, rights and expenses, € 2,000.00. The text of the regulation is available on the website www.eur-lex.europa.eu.
Art. 13. Customer service and complaints
It is possible to request information, send communications, request assistance or submit complaints by contacting the Seller in the following ways:
by filling in and sending the form available at the following link "Contacts"
by email, to the following address: info@ ingrossounghie.com
by phone, at the following number: 3337233109.
The Seller will respond to complaints submitted within 10 days of receiving them.